Who is it for?
Employees of commercial organisations providing products or services to people from diverse social and ethnic backgrounds.
What is it about?
Exploring the challenges of working with diverse colleagues, clients and communities. Increasing employees’ confidence to respond to diversity in a positive and appropriate way. Agreeing on working definitions and use of key words.
What will I get out of it?
- A better understanding of the business, legal and social case for promoting equality and diversity in the workplace.
- Increased confidence to use the appropriate language and terminology.